COMPANY SUMMARY
We are a dynamic and fast-paced B2B SaaS (Software as a Service) company at the forefront of innovation in the technology industry. Our cutting-edge solutions empower businesses to thrive in the digital era, providing them with efficient and scalable software solutions. We are seeking a talented Technical Writer to join our team and contribute to the success of our rapidly evolving products.
JOB SUMMARY
As a Senior Technical Writer at Irth Solutions, you will play a crucial role in creating clear and comprehensive documentation for our B2B SaaS products. You will collaborate closely with cross-functional teams, including Product Management, Engineering, and Customer Support, to ensure that our documentation meets the needs of both technical and non technical users. The ideal candidate will have a passion for simplifying complex technical concepts and translating them into user-friendly documentation.
Requirements
PRIMARY RESPONSIBILITIES
a) Content Creation-
- Develop and maintain high-quality documentation, including user guides, technical manuals, release notes, and API documentation.
- Collaborate with subject matter experts to gather information and ensure accuracy in all documentation.
b) User- Centric Approach
- Understand the needs of our diverse user base and create documentation that caters to both technical and non-technical audiences.
- Work closely with UX/UI designers to create documentation that aligns with the overall user experience.
c) Continuous Improvement-
- Regularly review and update documentation based on product changes and user feedback.
- Identify gaps or inconsistencies and recommend improvements to the documentation process or structure
d) Collaboration-
- Work collaboratively with cross-functional teams, including Product Managers, Developers, and Customer Support, to gather information and insights for documentation
e) Adaptability-
- Thrive in a fast-paced and agile environment, adapting quickly to changes in product features and industry standards.
SKILLS/EXPERIENCE
- Should have 2-4 Years of Relevant Experience
- Bachelor’s degree in Technical Communication, English, Computer Science, or a related field.
- Proven experience as a Technical Writer in a B2B SaaS or technology-driven environment.
- Excellent written and verbal communication skills.
- Ability to grasp complex technical concepts and translate them into easily understandable documentation.
- Proficient in using documentation tools and version control systems.
- Familiarity with Agile development methodologies.
Benefits
- Being an integral part of a dynamic, growing company that is well-respected in its industry
- Competitive pay based on experience.
Join our team and be part of a company that values innovation, collaboration, and excellence in the exciting world of B2B SaaS! Apply now to contribute to the success of our groundbreaking software solutions.