As a Team Member at Sbarro, you will be responsible for providing outstanding customer service, preparing and serving food, and maintaining a clean and organized environment. This is an entry-level role, ideal for individuals who enjoy working in a team and delivering great service to customers.
Key Responsibilities:
- Customer Service: Greet and assist customers in a friendly, professional, and efficient manner. Take orders accurately, answer customer questions, and handle any special requests.
- Food Preparation: Prepare and serve Sbarro menu items, including pizza, pasta, salads, and other Italian dishes, following food safety and company standards.
- Cash Handling: Operate the cash register, process payments (cash and credit), and make accurate change for customers.
- Store Cleanliness: Maintain cleanliness in the kitchen, dining area, and restroom. Perform cleaning tasks such as sweeping, mopping, wiping down tables, and restocking supplies.
- Inventory Management: Assist with the rotation of stock, monitor inventory levels, and ensure ingredients are properly stored and fresh.
- Team Collaboration: Work as part of a team to ensure smooth service and a positive experience for customers. Communicate effectively with co-workers to ensure all tasks are completed efficiently.
- Health & Safety Compliance: Follow food safety regulations and maintain a clean, safe working environment. Ensure food is prepared and stored safely.
- Upselling & Promotions: Promote current menu items, specials, and combo deals to increase sales and customer satisfaction.
Requirements:
- Previous experience in food service or customer service is a plus, but not required.
- Friendly and outgoing personality with excellent communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Ability to multitask and handle a variety of tasks efficiently.
- Must be able to stand for long periods and perform physical tasks, such as lifting, bending, and reaching.
- Ability to work a flexible schedule, including nights, weekends, and holidays as needed.
- A positive attitude and willingness to work as part of a team.