Patrique Mercier Recruitment FR is a prestigious recruitment agency that specializes in connecting skilled professionals with outstanding job opportunities in Greece. We are currently on the lookout for a Swedish Speaking Partner Support Consultant to become a part of our dedicated team. This position is perfect for candidates who are customer-oriented and fluent in Swedish, eager to provide exceptional support to our partners.
Responsibilities
- Offer top-notch support to Swedish-speaking partners via multiple communication channels, including phone, email, and chat.
- Handle partner inquiries and resolve service-related issues efficiently.
- Inform partners about product features and provide guidance to enhance their overall experience.
- Accurately document interactions, inquiries, and resolutions in the CRM system.
- Work closely with internal teams to report complex partner issues and devise effective solutions.
- Engage in regular follow-ups with partners to ensure satisfaction and successful resolution of their concerns.
- Remain up-to-date with product offerings, industry developments, and partner feedback to continually refine support services.
Requirements
- Fluency in Swedish and proficiency in English, both written and verbal.
- Previous experience in partner support, customer service, or a related field is advantageous.
- Strong problem-solving skills and a good grasp of IT systems.
- Excellent communication and interpersonal skills.
- Commitment to delivering exceptional customer satisfaction and building relationships.
- Proficiency with CRM systems and support tools is a plus.
- Ability to excel in a dynamic and collaborative work environment.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...