Patrique Mercier Recruitment FR is thrilled to announce an opening for a Swedish Speaking Live Chat Gaming Advisor. This role suits individuals who are passionate about gaming and dedicated to providing exceptional customer service through engaging interactions.
Responsibilities
- Assist Swedish-speaking customers via live chat, ensuring timely and professional responses.
- Resolve inquiries regarding gaming accounts, promotions, and game functionality efficiently.
- Inform customers about new games, features, and ongoing promotional activities.
- Maintain accurate documentation of customer interactions in the CRM system for follow-up purposes.
- Collaborate with the team to enhance customer service quality and overall satisfaction.
- Gather and relay customer feedback to support service improvement initiatives.
- Stay informed on the latest industry trends and company updates to deliver accurate support.
Requirements
- Fluency in Swedish and English, both written and verbal.
- Preferred experience in customer service or the gaming industry.
- A genuine passion for online gaming and knowledge of various gaming platforms.
- Excellent communication skills with a friendly and approachable attitude.
- Proficiency in using live chat tools and familiarity with customer relationship management software.
- Strong problem-solving skills and the ability to handle high-pressure situations.
- Willingness to work flexible hours, including evenings and weekends as necessary.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...