Patrique Mercier Recruitment FR is eager to present an exciting opportunity for a Swedish Speaking Gaming Community Support Agent. If you are a gaming aficionado with a passion for assisting others, this position is tailor-made for you. Become a vital part of our mission to create a welcoming and engaging environment for gamers!
Responsibilities
- Deliver exceptional support to Swedish-speaking gamers via various channels, including chat, email, and forums.
- Assist players with questions regarding games, accounts, and gameplay, ensuring a friendly and helpful experience.
- Monitor community interactions to foster a positive atmosphere and address user concerns or disputes.
- Engage with the gaming community by sharing valuable content and updates.
- Gather and document player feedback to relay important insights to the development team for product enhancement.
- Stay informed about the latest trends and releases in the gaming world to provide knowledgeable support.
- Collaborate with fellow support agents to exchange knowledge and elevate service quality.
Requirements
- Fluency in Swedish and English, both written and spoken.
- A genuine passion for gaming and familiarity with popular games and platforms.
- Experience in customer support or community management is preferred.
- Strong communication skills with the ability to empathize with gamers.
- Excellent problem-solving abilities and a proactive approach to support.
- Comfortable with various communication tools and platforms.
- Ability to work collaboratively within a team and positively contribute to the gaming community.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...