- Implement storage solutions to support high availability requirements integrating key data center technologies
- including but not limited to snapshots, replication, virtualization, and backup/DR.
- Strong technical aptitude and ability to research and solve complex issues independently Show adaptability and flexibility in work to suit business requirements. Complete Knowledge about Brocade and Cisco Switches.
- Hitachi Storage management. Should be able to troubleshoot Performance issues.
- Should have good understanding of CLI, GUI, install and configurations of Hitachi VSP G-series Storage systems, Provisioning, Replication (UR, SI) , Hitachi Command Suite, Brocade Network Adviser etc.
- Resource should have performance, replication, troubleshooting capability and should be able to provide data (Export dumps, Support save, HCS, Horcm CCI server logs) to Hitachi Support.
- SAN Switch knowledge (Trouble shooting, Zoning etc.) using OEM Tools.
- Maintain Storage pools threshold by planning and handle migration of Luns across pools using HTSM
- Resource should have performance, replication, troubleshooting capability and should be able to provide
- data (Export dumps, Support save, HCS, Horcm CCI server logs) to Hitachi Support.
- Should have exposure to the Disaster Recovery / Business Continuity practices & Planned Maintenance
- activities.
- Ensure to learn organizations alert management platforms, terminology and functions.
- Upgrade knowledge regularly on latest OS technologies, Migration experience would be added advantage.
- SAN Switch knowledge (Trouble shooting, Zoning etc.)
- Maintain Storage pools threshold by planning and handle migration if required.
- Implement storage Disaster Recovery capabilities to meet each applications Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) according to their assigned tiers.
- Expert in design, configuration and implementation of Storage.
- High Availability Configurations Awareness
- Custom Design.
- Performance Management of Backup Infrastructure.
- Knowledge on Hitachi Replication configuration and recovery.
- Knowledge on Reporting & Monitoring.
- Exposure on VMware infrastructure & Backup overview.
- Strong troubleshooting skills in Storage Infrastructure environment and advanced problem-solving skills.
- Proactive measures and preventive measures for problems/errors.
- Management of Storage SLAs and KPIs.
- Liaise with vendors & OEMs for the technical issues / escalations.
- Drive major incidents and resolutions.
- Documentation & Operational performance reporting.
- People management and skills development.
- Own and Drive Service Improvement plans.
- Identify, own and mitigate risks.
- Ensure compliance to client and organization processes and policies.
- Perform performance tuning.
- Should have relevant scripting knowledge.
- Preparing scripting tools for automation.
- Exposure to mid-range & high-end servers and backup appliances.
- Exposure on clustering & High Availability.
- License Management.
- Enable and support the team in resolving day-to-day production issues, disaster recovery exercise, capacity planning and other activities as may be necessary.
- ITIL Certified preferred