Service Portfolio Lead \Demand Manager
Requirements
Overall 4+ Years of experience in Service Portfolio / Demand
Management Process
Should manages a portfolio of services, focusing on demand
generation, strategic planning, and performance management
Develop and execute service portfolio strategies, aligning with
overall business objective
Identify and pursue new opportunities to generate demand for
services, working closely with Internal stakeholder and customer.
Analyze and optimize the service portfolio, evaluating
performance, identifying areas for improvement, and prioritizing
initiatives.
Build and maintain strong relationships with internal and external
stakeholders, ensuring alignment and support for service
initiatives.
Track key performance indicators (KPIs), analyze data, and report
on service performance, providing insights for improvement.
Work effectively with cross-functional teams, tower leads and other
stakeholders
Familiarity with ITIL or similar service management frameworks.
Experience in managing projects, programs, and service
initiatives.