Requirements
Skill Descriptors Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Level Working Knowledge: • Accurately gauges the impact and cost of errors, omissions, and oversights. • Utilizes specific approaches and tools for checking and cross-checking outputs. • Processes limited amounts of detailed information with good accuracy. • Learns from mistakes and applies lessons learned. • Develops and uses checklists to ensure that information goes out error-free. Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Level Working Knowledge: • Approaches a situation or problem by defining the problem or issue and determining its significance. • Makes a systematic comparison of two or more alternative solutions. • Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns. • Identifies the major forces, events and people impacting and impacted by the situation at hand. • Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Working Knowledge: • Delivers helpful feedback that focuses on behaviors without offending the recipient. • Listens to feedback without defensiveness and uses it for own communication effectiveness. • Makes oral presentations and writes reports needed for own work. • Avoids technical jargon when inappropriate. • Looks for and considers non-verbal cues from individuals and groups. Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Level Working Knowledge: • Recognizes changing demands and priorities; validates changes with management. • Obtains information about how current assignments contribute to organizational goals. • Completes current work according to assigned priorities. • Responds to day-to-day operational priorities while still making progress on project work. • Performs at least 2-3 concurrent activities without reducing productivity. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge: • Identifies and documents specific problems and resolution alternatives. • Examines a specific problem and understands the perspective of each involved stakeholder. • Develops alternative techniques for assessing accuracy and relevance of information. • Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. • Uses fact-finding techniques and diagnostic tools to identify problems. Accounting: Knowledge of accounting methods, processes, and tools; ability to maintain and prepare financial statements and reports using accounting methods and processes. Level Working Knowledge: • Utilizes cost monitoring practices, techniques and considerations. • Works with financial transactions and related documentation within the organization. • Participates in accounting practices of classifying and recording financial data. • Maintains existing charts of accounts. • Follows regulations for entering and reporting the financial content in major accounting systems.
Financial Analysis: Knowledge of tools and approaches of financial analysis; ability to read, interpret and draw accurate conclusions from financial and numerical material.
Level Working Knowledge: • Applies principles used to evaluate the economics of investment decisions. • Interprets major types of financial statements issued by the organization. • Utilizes basic qualitative and quantitative tools and techniques with proficiency. • Works with a specific financial analysis tool set. • Implements valid financial analysis aligned with key criteria. Financial Reporting: Knowledge of processes, methods, and tools of financial reporting; ability to create and maintain accurate and thorough financial reports.
Level Working Knowledge: • Follows organizational practices and guidelines for product profitability reporting. • Analyzes errors or inaccuracies in financial reports. • Uses basic tools to create simple financial reports. • Monitors compliance with organizational standards for financial report writing. • Implements organizational methods and procedures for financial report writing.