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Remote Benefits Customer Care Agent

Lisa Russel
Full-time
Remote
United States

Requirements / Responsibilities / Rewards

We’ve fully embraced a 100% virtual work environment, moving beyond the traditional 9–5 to create a culture built on flexibility, mentorship, and collaboration. As our organization continues to expand, we’re seeking motivated professionals ready to grow with us and step into meaningful leadership opportunities.

Position Overview

We are seeking a Remote Client Service Manager to lead and support our client service team in a fully remote setting. In this role, you’ll ensure exceptional client experiences, collaborate across time zones, and receive hands-on mentorship designed to prepare you for continued leadership growth within the organization.

This opportunity is ideal for individuals who value autonomy, professional development, and the ability to make a measurable impact—without sacrificing flexibility.

Key Responsibilities

  • Lead, mentor, and support a remote client service team to deliver consistently high-quality service

  • Utilize virtual communication tools to manage workflows and collaborate across multiple locations

  • Work closely with leadership mentors to strengthen management and leadership capabilities

  • Identify opportunities for improvement and implement best practices to enhance team performance

  • Maintain high standards of professionalism, integrity, and a client-first mindset in all interactions

Qualifications

  • Prior management or leadership experience preferred (or strong readiness to grow into leadership)

  • Excellent communication and interpersonal skills, especially in virtual environments

  • Self-motivated, adaptable, and comfortable working independently in a remote setting

  • Strong desire for professional growth and long-term leadership development

  • Ability to thrive in a fast-paced, evolving organization

Benefits

  • Flexible schedule aligned with your preferred time zone

  • 100% remote work—collaborate from anywhere

  • Leadership mentorship focused on long-term career development

  • Performance-based compensation with advancement opportunities

  • Join a team centered on innovation, collaboration, and continuous improvement

How to Apply

If you’re ready to lead, grow, and make an impact in a flexible remote leadership role, submit your updated resume for consideration.

📍 All interviews are conducted via Zoom video conferencing for safety and convenience.