Mercier Consultancy invites applications for the position of Polish Speaking Consultant in our Business Software & CRM Solutions Department. In this pivotal role, you will assist Polish-speaking clients in selecting and utilizing business software and CRM solutions that best meet their organizational needs. Your expertise will empower clients to optimize their operations and enhance their customer relationships.
As a consultant, your responsibilities will include providing tailored support, conducting product demonstrations, and ensuring that clients fully leverage the capabilities of our software solutions. You will play a key role in driving client success and satisfaction through effective communication and problem-solving.
Responsibilities
- Support Polish-speaking clients with inquiries regarding business software and CRM solutions
- Guide clients through product selection, implementation, and ongoing usage
- Conduct training sessions and product demonstrations to ensure effective software utilization
- Troubleshoot technical issues and provide timely solutions
- Document client interactions and maintain comprehensive records of support requests
- Collaborate with internal teams to communicate client feedback and suggest potential enhancements
- Stay informed about industry trends and updates in business software and CRM technologies
Requirements
- Fluency in Polish and English, both written and verbal
- Excellent communication skills with a strong customer service focus
- Experience or familiarity with business software and CRM solutions is preferred
- Strong analytical and problem-solving skills to address client needs effectively
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
- A collaborative team player with a proactive and adaptable attitude
- Previous experience in consulting or customer support is a plus but not essential
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
And More...