People & Operations Specialist

The People & Operations Specialist is a hands-on, execution-focused role responsible for the flawless administration of HR, employee records, and office operations. Your primary goal is to ensure 100% adherence to Thai labor law and internal policies, directly supporting the Finance & Compliance Manager and freeing up the executive team to focus on growth.

Key Responsibilities
1. Compliance & HR Documentation (Primary Focus)

• Compliance Execution: Execute all HR transactions, ensuring full and strict compliance with Thai Labor Law, Social Security Fund (SSF), and Withholding Tax regulations.

• Record Management: Ensure all employment documentation (contracts, addenda, probation letters, terminations) is properly executed, accurately filed, and traceable in both physical and digital systems (HRIS).

• HRIS Data Integrity: Act as the local subject matter expert for the HRIS, maintaining accuracy and confidentiality of employee data and records for payroll and audit purposes.

• Policy Execution: Assist the Finance & Compliance Manager in translating company policies into operational actions and procedures, ensuring consistency across the local workforce.

• Government Liaison: Prepare and submit all required documentation and reports to the Department of Labor and Social Security Office on time.

2. Administrative & Payroll Support

• Payroll Administration: Support the Finance team by providing accurate and timely input for the monthly payroll process, including new hires, leavers, and leave balances.

• Benefits Execution: Provide administrative support for the processing and utilization of all employee benefits.

• Leave Management: Manage and oversee the annual leave system, ensuring company policies are applied consistently and records are accurate.

3. Office Operations & General Administration

• Administrative Oversight: Manage and control the company’s overall general administration as well as planning and controlling related budgets.

• Office Management: Oversee all aspects of the head office infrastructure, vendor management, and procurement to ensure an efficient, well-maintained, and productive workspace.

• Junior Staff Supervision: Provide training, guidance, and daily work oversight for the Office Operations Coordinator.

4. Recruitment & Employee Lifecycle Coordination

• Recruitment Coordination: Coordinate the initial stages of the hiring lifecycle, including job posting, basic candidate screening, and scheduling interviews for local roles.

• Onboarding & Offboarding: Manage the administrative checklist for onboarding and conduct administrative offboarding processes to ensure smooth, compliant transitions.

Requirements

• Experience: Minimum of 5 years of progressive, hands-on experience in an HR Generalist, Specialist, or Administrative role in Thailand.
• Compliance Expertise: Solid, practical, and up-to-date knowledge of Thai Labor Laws, SSF, and Withholding Tax procedures is mandatory.
• Education: Bachelor’s degree in Human Resources Management, Business Administration, or a related field.
• Technical Skills: Proficient user of HRIS/ATS platforms and high proficiency in Microsoft Excel for financial tracking and reporting.
• Language: Fluent in Thai (written and spoken) and Proficient in English (essential for regional communication and reading legal documents).
• Attributes: Highly reliable, meticulous, self-motivated, with an absolute commitment to confidentiality and procedural correctness. Experience in a high-paced, international business environment is preferred.

Benefits

• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus