Welcome to Phoenix Virtual Group—where remote work is not just a perk, it is the foundation of everything we do. We operate as a fully distributed organization connecting qualified individuals to some of the most in-demand remote positions available today, including community management. Our platform is built on the belief that geography should never limit your career potential. Whether you are a stay-at-home parent, a recent graduate, or simply someone seeking a better work-life balance, Phoenix Virtual Group has opportunities tailored to your situation. All of our listed positions offer competitive hourly pay, flexible scheduling, and the freedom to work from wherever you feel most productive.
The Role: Online Community Moderator
As a Online Community Moderator, you will join a distributed team of professionals who handle community management tasks for our growing client base. This role was specifically designed to be accessible—we know that many talented people are locked out of traditional employment due to location, childcare, or other life circumstances. That is exactly why Phoenix Virtual Group built a streamlined, remote-first onboarding process that gets you trained and earning quickly. You will work independently but never in isolation; our digital team channels and weekly check-ins ensure you always have the support you need. Your performance is measured by output quality and reliability, not hours logged.
Day-to-Day Responsibilities
- Track key engagement metrics (reach, impressions, follower growth, CTR) and report weekly.
- Coordinate with graphic designers or use Canva templates to produce visual assets.
- Research trending topics, hashtags, and competitor strategies to inform content planning.
- Grow organic follower counts by implementing proven engagement and hashtag strategies.
- Create, schedule, and publish original content across assigned social media platforms.
- Assist in building out monthly content calendars in coordination with the client team.
- Monitor brand mentions, comments, and DMs, responding promptly and on-brand.
- Support paid social campaigns by creating ad copy variations for A/B testing.
Requirements
- Active personal use of at least two major social media platforms (Instagram, TikTok, Facebook, X).
- Canva or basic graphic design experience is a plus but not required.
- No formal marketing degree required — enthusiasm and platform familiarity are most important.
- Comfortable using scheduling tools such as Buffer, Later, or Meta Business Suite.
- Basic understanding of what makes content perform well — captions, hashtags, timing.
- Strong written communication skills with a knack for casual, engaging copy.
What We Offer
- 100% remote — work from anywhere in the United States with zero commute.
- Flexible scheduling — choose morning, afternoon, or evening shifts based on your availability.
- Supportive virtual team environment with regular async check-ins.
- Opportunity to grow into a team lead or senior specialist role within 6–12 months.
- Competitive pay of $25.00–$35.00 per hour, paid weekly via direct deposit or PayPal.
- Comprehensive paid onboarding — all necessary training is provided at no cost to you.
How to Apply
Ready to land your next remote community management job? Click Apply Now to complete a short pre-screening questionnaire. Qualified applicants will be contacted within 1–2 business days with the next steps. No resume required for initial screening.