Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Norwegian Speaking Social Media Support Advisor. This role is tailored for individuals who are enthusiastic about social media and dedicated to providing top-notch customer support to enhance user experience. As a Norwegian Speaking Social Media Support Advisor, you will be essential in building relationships with our clients' Norwegian-speaking audience.
Responsibilities
- Deliver exceptional support to Norwegian-speaking customers across various social media platforms, quickly addressing queries and resolving any issues.
- Monitor social media interactions to ensure timely responses to comments, messages, and inquiries.
- Proactively engage with customers to foster brand loyalty and enhance overall user experience.
- Work closely with marketing and content teams to ensure alignment of communications with brand messaging.
- Analyze user feedback and social media interactions to identify trends and suggest improvements.
- Contribute to the creation of engaging social media content tailored for the Norwegian audience.
- Stay informed about the latest social media trends and customer service best practices to enhance support strategies.
Requirements
- Fluent in Norwegian and English, with strong written and verbal communication skills.
- Experience in social media support, community management, or customer service is preferred.
- Thorough understanding of various social media platforms and user engagement techniques.
- Excellent problem-solving skills and a strong commitment to customer satisfaction.
- Ability to manage multiple tasks effectively in a fast-paced environment.
- Familiarity with social media analytics tools is an advantage.
- A proactive team player with a friendly attitude and a passion for delivering exceptional customer service.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...