Patrique Mercier Recruitment FR is an esteemed recruitment agency dedicated to connecting skilled professionals with remarkable job opportunities across Greece. We are currently seeking a Norwegian Speaking Partner Support Consultant to join our enthusiastic team. This role is ideal for individuals who are adept in customer service and fluent in Norwegian, focused on delivering high-quality support to our partners.
Responsibilities
- Provide exceptional support to Norwegian-speaking partners through various communication methods, including phone, email, and chat.
- Manage partner inquiries and resolve service-related issues in an efficient manner.
- Educate partners regarding product features and assist them in maximizing their use of our services.
- Maintain detailed records of partner interactions, inquiries, and resolutions within our CRM system.
- Collaborate closely with internal teams to escalate complex issues and formulate effective solutions.
- Conduct regular follow-ups with partners to ensure their concerns are resolved and satisfaction is achieved.
- Stay informed about product offerings, industry trends, and partner feedback to continuously enhance our support services.
Requirements
- Fluency in Norwegian and proficiency in English, both written and verbal.
- Experience in partner support, customer service, or a similar position is preferred.
- Strong analytical and troubleshooting skills with a solid understanding of IT systems.
- Excellent communication and relationship-building abilities.
- Dedication to customer satisfaction and proactive issue resolution.
- Familiarity with CRM systems and support tools is an advantage.
- Able to thrive in a fast-paced, collaborative work environment.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...