Patrique Mercier Recruitment FR is pleased to announce an opportunity for a Norwegian Speaking Client Relations Specialist. This position is well-suited for individuals who thrive on building lasting relationships and providing exceptional support to Norwegian-speaking clients in a vibrant and supportive work setting.
Responsibilities
- Engage with Norwegian-speaking clients through various communication channels, including phone, email, and live chat, to foster positive relationships.
- Handle inquiries about products and services, offering personalized assistance to meet client needs.
- Efficiently resolve client issues to ensure a high level of satisfaction and build loyalty.
- Accurately log all client interactions in the CRM system for effective tracking and follow-up.
- Collaborate with colleagues to improve service delivery and client relationship strategies.
- Identify opportunities for upselling or cross-selling based on understanding client needs.
- Stay updated on company offerings and industry trends to effectively inform clients.
Requirements
- Fluency in Norwegian and English, both written and spoken.
- Experience in client relations, customer support, or a similar role is advantageous.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities focused on client satisfaction.
- Adept at multitasking and prioritizing effectively in a dynamic work environment.
- Proficient in CRM software and basic computer applications.
- A genuine passion for fostering relationships and delivering exceptional service to clients.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...