The HR Manager is responsible for leading the Human Resources function, ensuring effective recruitment, employee relations, training and development, performance management, and compliance with local labor laws. The role plays a key part in fostering a positive workplace culture aligned with the service excellence goals of the hospitality sector.
Requirements
1. Recruitment & Staffing
- Lead the full recruitment cycle: sourcing, interviewing, selection, and onboarding.
- Partner with department heads to forecast staffing needs and build a talent pipeline.
- Ensure compliance with company policies and local labor regulations.
2. Training & Development
- Coordinate orientation programs for new employees.
- Design and implement training and development plans to enhance employee skills and service standards.
- Promote internal growth and succession planning.
3. Employee Relations
- Act as a point of contact for employee concerns, resolving conflicts professionally and confidentially.
- Foster a positive and inclusive workplace environment.
- Conduct exit interviews and provide analysis for retention improvement.
4. Performance Management
- Implement and monitor the performance appraisal process.
- Guide managers in setting KPIs and providing constructive feedback.
- Address performance issues through coaching and formal procedures where needed.
5. Compensation & Benefits
- Oversee payroll processes and liaise with Finance for accurate and timely salary disbursements.
- Benchmark compensation structures to ensure market competitiveness.
- Manage employee benefits, leave tracking, and attendance systems.
6. Compliance & Administration
- Ensure HR policies and procedures comply with labor laws and hospitality industry standards.
- Maintain accurate employee records, contracts, and HR documentation.
- Handle disciplinary actions and terminations in accordance with legal and ethical standards.
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or related field. Master's degree preferred.
- Minimum 5 years of HR experience, preferably in the hospitality industry.
- Strong knowledge of labor laws and HR best practices.
- Excellent interpersonal, communication, and leadership skills.
- Proficient in HRIS systems and Microsoft Office Suite.
Benefits
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development
- Performance Bonus