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Hebrew Customer Support Agent - Tallinn based

Cross Border Talents
Full-time
On-site
Remote

Are you looking for a new challenge? Join a global technology and services company that supports some of the world’s most exciting brands across more than 70 countries. We partner with well-known companies—the ones you use every day—helping them improve their operations with innovative technologies and solutions.

Your Role as a Customer Support Agent:

  • Provide customers with excellent support and service via phone, email, social media, and mobile applications.
  • Actively listen to customers’ needs, troubleshoot on their behalf, and resolve issues effectively.
  • Communicate fluently in Hebrew and comfortably switch to English (B2 level, both written and verbal).

Requirements

  • Speak Hebrew fluently
  • Can confidently communicate in English (B2 level, both written and verbal)
  • Ideally have previous experience in customer support—but if not, full training will be provided

Benefits

  • Additional health insurance
  • Monthly expenses subsidy of 60 EUR/net (phone, internet, parking, sports, etc.)
  • A performance-based bonus model (both individual and team results)
  • Rewards for successful referrals
  • Team activities and events
  • A modern office in the heart of Tallinn