German Speaking Social Media Moderator - Athens

Mercier Consultancy is looking for a German Speaking Social Media Moderator to join our team in Athens! In this exciting role, you will be responsible for overseeing our clients' social media platforms, ensuring that all interactions are positive, engaging, and align with brand values. Your fluency in German will enable you to effectively communicate with our German-speaking audience, ensuring that their voices are heard and respected.

As a Social Media Moderator, you will monitor posts, respond to inquiries, and manage community interactions across various social media channels. Your keen eye for detail and strong communication skills will help you foster a vibrant online community and assist in mitigating any potential issues before they escalate. Join us to make a significant impact on our clients' social media presence and enhance brand loyalty among their followers!

Responsibilities

• Monitor social media channels for client brands, including comments, messages, and mentions
• Engage with the German-speaking audience by responding to inquiries and comments in a timely manner
• Flag and escalate inappropriate or negative content to the appropriate internal teams
• Collaborate with marketing teams to ensure alignment with brand messaging and campaigns
• Provide feedback and insights based on community engagement and sentiments
• Create reports on social media performance and user interactions
• Stay updated on trends in social media and community management

Requirements

• Fluency in German and English, both written and verbal
• Strong understanding of social media platforms and community management
• Excellent communication and interpersonal skills
• Ability to think critically and handle challenging situations diplomatically
• Detail-oriented approach with strong observational skills
• Experience in social media moderation or customer service is preferred
• Enthusiasm for digital communication and brand engagement

Benefits

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

And More...