A. Hatzopoulos S.A. is a leading packaging converter that specializes in flexible packaging, founded in 1931. With operations spanning two production sites in Thessaloniki, Greece, and a global network of sales offices, our exports reach over 30 countries. With a team of more than 450 employees, we invest in people development, foster a culture of collaboration and trust and offer equal opportunities for professional growth.
We're looking for a motivated and communicative German Speaking - Customer Experience Specialist to join our team at A. Hatzopoulos S.A.
In this role you will
- Manage incoming orders and keep track of the production process
- Ensure that all necessary materials are available in order for the orders to be proceeded
- Organize and monitor order shipments until delivery and keep customers updated
- Support Hatzopoulos Sales team
- Answer customer questions adapting to their needs
Requirements
- Fluency in German and English language
- Prior customer service or sales experience will be considered an asset
- Very good knowledge of Greek
- Excellent knowledge of MS Office applications and familiarity with ERP
- Excellent communication, organizational and time management skills
- Flexibility and teamwork
Benefits
- Private health and life insurance plan
- Ticket restaurant card
- Well-being services
- Pension plan
- Annual checkup
- Continuous training
- Dynamic reward system
- Excellent working conditions
- Daily refreshments and snacks
- Corporate activities and events
- Opportunities for career development within a constantly growing business