JOB DESCRIPTION
- Manage reception/phone calls
- Meet and greet visitors and directing them to relevant personnel
- Provide information to internal colleagues and external enquirers
- Scan and store company documents
- Maintain attendance and leave records of employees
- Maintain computer and manual filing systems e.g., filing of policy acknowledgements, employee's forms, and candidate's test papers
- Attend employee queries in a welcoming and positive manner
- Assist in overall function of office administration.
- Manage all office work tasks.
- Greet visitors and guide them to the appropriate person or department.
- Maintain visitor logs and issue visitor badges.
- Keep the reception area clean and organized.
- Answer, screen, and forward incoming phone calls, taking messages when necessary.
- Provide accurate information to clients and visitors about the company’s services, products, and general inquiries.
- Maintain a visitor logbook and issue visitor passes, ensuring security protocols are followed.
- Schedule and coordinate appointments, meetings, and conference room bookings.
- Handle incoming and outgoing mail, packages, and deliveries.
- Assist with administrative tasks such as data entry, filing, and maintaining office supplies inventory.
- Coordinate with other departments for smooth office operations.