Patrique Mercier Recruitment FR is excited to announce a new opportunity for a French Speaking Social Media Support Advisor. This role is perfect for individuals who are passionate about social media and dedicated to providing exceptional customer support. As a French Speaking Social Media Support Advisor, you will play a key role in engaging with our clients' French-speaking audience, ensuring their inquiries are handled with care and efficiency.
Responsibilities
- Deliver high-quality support to French-speaking customers across various social media platforms, promptly addressing inquiries and resolving issues.
- Monitor social media interactions to ensure timely responses to comments, messages, and questions from users.
- Proactively engage with customers to enhance their experience and foster brand loyalty.
- Collaborate with marketing and content teams to align social media communications with the brand's messaging.
- Analyze customer feedback and social media interactions to identify trends and recommend improvements.
- Assist in creating engaging social media content that resonates with the French-speaking audience.
- Stay updated on social media best practices and trends to provide informed support and insights.
Requirements
- Fluent in French and English, with excellent written and verbal communication skills.
- Previous experience in social media support, community management, or customer service is preferred.
- Strong knowledge of various social media platforms and effective user engagement strategies.
- Exceptional problem-solving abilities and a commitment to customer satisfaction.
- Ability to multitask and prioritize effectively in a dynamic environment.
- Familiarity with social media analytics tools is an advantage.
- A collaborative team player with a positive attitude and a passion for helping others.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...