Patrique Mercier Recruitment FR is a prominent recruitment agency committed to connecting skilled professionals with exceptional job opportunities in Greece. We are currently looking for a French Speaking Partner Support Consultant to join our passionate team. This position is well-suited for individuals who are customer-focused and fluent in French, dedicated to providing top-notch support to our partners.
Responsibilities
- Deliver outstanding support to French-speaking partners across various communication channels, including phone, email, and chat.
- Address inquiries and efficiently resolve service-related issues for partners.
- Educate partners on product features and offerings, helping them optimize their use of our services.
- Accurately document partner interactions, inquiries, and resolutions in our CRM system.
- Collaborate with internal teams to escalate complex issues and develop suitable solutions.
- Engage in regular follow-ups with partners to ensure satisfaction and effective resolution of their concerns.
- Keep informed about product updates, industry trends, and partner feedback to enhance our support services.
Requirements
- Fluency in French and proficiency in English, both written and verbal.
- Experience in partner support, customer service, or a related field is desirable.
- Strong problem-solving skills and knowledge of IT systems.
- Excellent communication and interpersonal skills.
- Commitment to achieving high levels of customer satisfaction and fostering strong relationships.
- Experience with CRM systems and support tools is advantageous.
- Ability to thrive in a collaborative and fast-paced work environment.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...