Fixed Term Customer Coordinator

We are looking for an administrative superstar with a passion for customer experience to help us in delivering world-class residential maintenance services. This role is to provide cover on a fixed term basis until 30th June 2026 to provide coverage while one of our team members is seconded to another position.

A Customer Coordinator is responsible for the coordination of work orders. You will be working closely with our sub-contractors and internal teams to help deliver on Healthy Homes maintenance work.

Key duties include but not limited to:

• Dispatching trades within allocated timeframes
• Invoicing work completed
• Maintaining accurate records
• Ensuring we are meeting the customers’ needs

This complex and dynamic environment requires someone who can manage change, manage conflicting priorities in a fast pace environment and keep the Switched On vision at the forefront.

Requirements

• Proven administration experience
• Strong coordination skills
• Passionate about customer service and enhancing our customers environments
• Building industry knowledge preferred but not essential
• Able to clearly communicate with people from a range of backgrounds
• Ability to organise and prioritise workloads
• High attention to detail
• Be a team player who recognises the need to support each other to achieve

Benefits

• Flexible working environment
• Great company culture where family matters
• Focused but fun team environment
• Employee Recognition program

About the Company

We have a team of individuals with a collective passion of Enhancing Peoples Environments. Our purpose driven family business has been enhancing homes and communities across Aotearoa since 1983. Collectively we are on a journey to maintain over 15,600+ kiwi homes and are set to complete over 100,000+ customer requests this year.

We’re looking for passionate, socially conscious people with a passion for delivering quality work and who want to help enhance the environments of everyday New Zealanders.

How to apply

If this role sounds like you click the APPLY button now.