Patrique Mercier Recruitment FR is seeking a Finnish Speaking Customer Care Agent to enhance our dynamic team. If you have a passion for customer service and are fluent in Finnish, this role presents an exciting opportunity to assist and support our Finnish-speaking clients.
Responsibilities
- Provide exceptional customer care to Finnish-speaking clients across multiple communication channels including phone, email, and chat.
- Respond to customer inquiries, resolve issues, and ensure a positive experience.
- Document and manage customer interactions accurately within the CRM system.
- Maintain a comprehensive understanding of our products and services to deliver effective support.
- Work collaboratively with team members to enhance the customer experience.
- Engage in ongoing training sessions to improve service skills and product knowledge.
Requirements
- Fluency in Finnish and English, both written and spoken.
- Previous experience in customer service or a related field is preferred.
- Excellent communication and interpersonal abilities.
- Ability to effectively resolve customer issues and maintain satisfaction.
- Proficient in using customer service tools and Microsoft Office Suite.
- Strong attention to detail and organizational skills.
- Dedicated to delivering outstanding customer service.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...