Patrique Mercier Recruitment FR is thrilled to announce an opening for a Dutch Speaking Social Media Support Advisor. This role is perfect for individuals who are passionate about social media and dedicated to providing excellent support to our clients. As a Dutch Speaking Social Media Support Advisor, you will be an essential part of our team, engaging with the Dutch-speaking audience and ensuring their inquiries are addressed promptly and effectively.
Responsibilities
- Provide high-quality support to Dutch-speaking customers across various social media platforms, efficiently addressing inquiries and resolving issues.
- Monitor social media channels to ensure timely responses to comments, messages, and questions from users.
- Engage proactively with customers to enhance their experience and foster brand loyalty.
- Collaborate with the marketing and content teams to ensure alignment of communications with brand messaging.
- Analyze customer feedback and interactions to identify trends and recommend improvements.
- Assist in creating engaging social media content that resonates with the Dutch-speaking audience.
- Stay updated on social media best practices and trends to provide informed support and insights.
Requirements
- Fluent in Dutch and English, with excellent written and verbal communication skills.
- Experience in social media support, community management, or customer service is preferred.
- Strong understanding of various social media platforms and effective engagement strategies.
- Exceptional problem-solving abilities and a commitment to customer satisfaction.
- Ability to multitask and prioritize effectively in a dynamic environment.
- Familiarity with social media analytics tools is an advantage.
- A collaborative team player with a positive attitude and a passion for helping others.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...