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Dutch Customer Advisor - Porto

speakit
Full-time
On-site
Remote

Would you like to embark on a fulfilling career representing some of the world's most thrilling brands?
We're seeking a Customer Advisor to deliver exceptional customer support, ensuring high standards and continual performance enhancement.
If you have a passion for assisting others and a sense of curiosity, we're an ideal fit for you.

Grow with us, show off your skills, build your career path, and enjoy every moment in a people-focused global company.

Responsibilities:

If you are selected as a Dutch Speaking Customer Support Advisor, you will be responsible for the tasks below:

  • Engage with customers to provide guidance and knowledge of products and services by incoming calls or emails.
  • Review requests, make appropriate decisions, and process accordingly.
  • Work on continuous improvement for customer satisfaction

Requirements

To be selected as a Dutch Speaking Customer Support Advisor, you need to meet the requirements below:

  • Near-native level of Dutch (written and oral)
  • Advanced level in English (B2).
  • Previous customer experience is a plus.
  • Excellent verbal and writing skills coupled with a formal and diplomatic stance.
  • Be proactive, self-motivated, and a great team player.

Benefits

  • Salary: 1050€ gross/month (12 payments) plus paid accomodation and expenses (water, electricity, internet, cleaning services) or 1300€ gross/month (12 payments) without accommodation.
  • Monthly meal allowance provided through voucher cards (net amount)
  • Access to private health insurance after 6 months
  • Personal and career development programs with mentoring support for skill enhancement
  • Opportunity to engage in an expanding multicultural project
  • Work in a diverse environment with people from over 75 nationalities
  • We promote inter-company mobility to work at any of our sites around the world