Digital Solutions Associate (JTI Hellas)

Pixelocracy, a cutting-edge technology company, on behalf of one of their most valued clients, JTI Hellas, is looking to recruit a Digital Solutions Associate.

About JTI: JTI (Japan Tobacco International) stands as a global leader in the tobacco industry, with a rich heritage dating back decades. JTI’s unwavering commitment to quality and innovation has solidified their presence in over 130 countries, making them a trusted choice for consumers worldwide. JTI is taking pride in not only delivering exceptional products but also in their relentless pursuit of progress.

Joining JTI means becoming part of a global team driven by a shared vision for a brighter future. They value diversity, foster creativity, and provide endless opportunities for personal and professional growth. Together, you will continue to re-shape the tobacco industry and redefine what it means to deliver quality, innovation, and responsible business practices to consumers and communities alike.

JTI celebrates differences, and everyone truly belongs. 46.000 people from all over the  world  are  continuously  building  their  unique  success  story  with  them.  83%  of employees feel happy working at JTI.

To make a difference with JTI, all you need to do is bring your human best.

At JTI, they recognize that the world of tobacco is constantly evolving, and they are at the forefront of this transformation. JTI’s diverse product portfolio extends beyond traditional tobacco offerings, embracing new technologies and innovative approaches to meet the ever-changing preferences and needs of their customers. They create, test and introduce new and innovative products aimed at reducing potential risks (heated tobacco products, e-cigarettes and nicotine pouches). They are essential to the business sustainability.

Join JTI in making a significant impact on their sustainability efforts!

Position Overview

The Digital Solutions Associate contributes to the development and evolution of digital capabilities that meet cross-functional needs. Collects and consolidates requirements to support the rollout of new features, ensuring a smooth and consistent omnichannel experience. Ensures adherence to data standards and takes ownership of incident resolution processes. Supports reporting activities that drive effective performance monitoring.

What will you do?

• Collect input from business teams to help shape digital enhancements that align with user needs and business priorities.
• Support the coordination and execution of new features or system changes, including documentation, testing, and user feedback.
• Monitor and manage backlog of reported issues or improvement requests, helping to facilitate timely resolution, system stability and capabilities acceleration.
• Contribute to maintaining accurate and reliable data by ensuring compliance with defined data standards and following processes for validation and clean-up.
• Assist in creating report summaries and dashboards that provide meaningful insights from platform and customer data.
• Work closely with business teams and IT to support smooth implementation of digital tools, helping ensure alignment and continuity.
• Introduce ways to enhance existing digital workflows, reduce manual work, and improve user journey.

Within 6 months, you will:

• Contribute to the successful rollout of new digital features and omnichannel capabilities ensuring a smooth user experience across channels.
• Strengthen data quality and compliance by actively participating in data validation and clean-up efforts
• Take the lead on resolving reported issues to enhance system stability and performance tracking.

Requirements:

• University degree in Information Technology, Business, Data, or a related field.
• 2+ years of hands-on experience in digital role or enterprise data management.
• Strong analytical skills and familiarity with digital analytics tools.
• Understanding of agile methodology and confident use of project tracking and collaboration tools.
• Knowledge of best practices in digital consumer experience.
• Familiarity with solution design and architecture is a strong plus.
• Well-organized, with a collaborative mindset and strong self-motivation.
• Excellent verbal and written communication skills in English.
• Willingness to learn and adapt in a fast-paced, change-driven environment.

Are you ready to join? Build your success story at JTI. Apply now!

Next steps: 

After applying, if selected, please anticipate the following within 1-3 weeks of the job  posting closure:
Screening -> Interviews -> Offer

Each step is eliminatory and may vary by role type. 

At JTI, they strive to create a diverse and inclusive work environment. As an equal- opportunity employer, they welcome applicants from all backgrounds, and are committed to providing reasonable accommodations and adjustments to applicants with special needs.

If you require any accommodations, please let the Talent Advisor know during the selection process.