The Data Acquisition Specialist serves as the primary liaison between a company and government agencies, playing a key role in sourcing critical data for our innovative SaaS platform. This position requires effective communication and management of public records requests to support our cutting-edge software solution.
Key Responsibilities:
- Establish and maintain communication with government agencies via email, phone, fax, and postal mail.
- Oversee account management processes, ensuring all interactions and activities are accurately logged in the company's CRM system.
- Navigate and comply with public records laws when acquiring necessary data.
- Submit and track public records requests to government agencies.
- Review and assess incoming data files for quality, relevance, and usability.
- Manage a multi-state territory, including regions with restrictions on public records usage.
- Promote SmartProcure to government agencies, strengthening brand awareness and relationships.
- Perform additional duties as assigned to meet business objectives.
Requirements
- High school diploma or GED required; Bachelor’s degree preferred.
- Proven experience in CRM account management.
- Strong background in data entry and analysis.
- Excellent work ethic with the ability to manage multiple tasks simultaneously.
- Proficiency in computer navigation and Microsoft Word/Excel.
- Exceptional organizational skills and attention to detail.
- Strong professional communication skills, both written and verbal.
- Self-motivated, with the ability to work independently.
- Prior experience with public records requests is a plus.
Minimum Technical and Work Environment Requirements:
- Internet Connection:
- Primary internet connection with a minimum speed of 15 Mbps.
- Backup internet connection with at least 10 Mbps.
- Backup connection must be capable of supporting work during a power outage.
- Primary Device:
- Desktop or laptop equipped with at least:
- Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
- A minimum of 8 GB RAM.
- Backup Device:
- Must meet or exceed the performance of an Intel Core i3 processor.
- Must be functional during power interruptions.
- A functioning webcam.
- A noise-canceling USB headset.
- A quiet, dedicated home office space.
- Peripherals and Workspace: A smartphone for communication and verification purposes.
Benefits
- High school diploma or GED required; Bachelor’s degree preferred.
- Proven experience in CRM account management.
- Strong background in data entry and analysis.
- Excellent work ethic with the ability to manage multiple tasks simultaneously.
- Proficiency in computer navigation and Microsoft Word/Excel.
- Exceptional organizational skills and attention to detail.
- Strong professional communication skills, both written and verbal.
- Self-motivated, with the ability to work independently.
- Prior experience with public records requests is a plus.