Customs Brokerage Manager (Remote)
Preferred: New York area (remote candidates welcome)
Full-Time | Salary: $85,000–$100,000/year
Join a well-established international logistics firm seeking a seasoned Customs Brokerage Department Managerto lead and manage a high-performing team of four. This is a fully remote position, ideal for a candidate with strong leadership experience in customs brokerage and hands-on entry processing.
Key Responsibilities:
- Oversee daily operations of the Customs Brokerage Department, ensuring compliance and efficiency
- Lead a team of four (including licensed brokers), with one upcoming retirement creating a key leadership gap
- Manage and process customs entries (approx. 325–350 entries/month)
- Monitor and interpret tariff changes, customs regulations, and trade compliance updates
- Keep the department fully informed and trained on regulatory changes
- Work directly in CargoWise to manage processes and data
- Maintain departmental performance metrics and drive continuous improvement
Qualifications:
- Required: Prior experience managing a customs brokerage department
- Preferred: Licensed U.S. Customs Broker
- Proficient in CargoWise software (required)
- Strong knowledge of U.S. Customs regulations and HTS classification
- Willingness to be both a hands-on contributor and strategic team leader
- Excellent communication, compliance, and leadership skills
Requirements
Qualifications
- 5–10 years of experience in customs brokerage or import operations within the freight forwarding industry
- CargoWise experience is required
- Strong knowledge of HTS classification, CBP regulations, and PGA requirements
- Experience with FDA codes, Lacey Act entries, and DDP procedures
- Excellent communication, problem-solving, and organizational skills
- Customs Broker License is preferred but not required
Benefits
Compensation & Benefits:
- Salary: $85,000 – $100,000 based on experience
- Vacation: 10 business days annually
- 401(k): 3% company contribution (eligible after 1 year, with enrollment windows on Jan 1 and July 1)
- Health Insurance: Offered after 2 months of employment