As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for a CRM Promotion Manager to join our CRM Department.
Responsibilities:
- Planning and coordinating СRM campaigns across different markets.
- Developing and implementing CRM strategies to drive customer engagement and retention.
- Analyzing customer and campaign data to identify trends, insights.
- Monitoring and reporting on CRM metrics.
- Developing and adapting campaign mechanics based on country specifics and target audiences.
- Collaborating with local teams to align campaign goals and processes.
- Ensuring timely campaign launches and quality control of execution.
- Conducting post-campaign analysis: data collection, performance evaluation, reporting, and optimization recommendations.
- Working with Jira, Confluence, and internal tools for task management, documentation, and workflow coordination.
Requirements
- 1+ years in CRM, digital marketing, or campaign management.
- Experience in e-commerce, or other high-speed product domains.
- Proven track record in planning, launching, and optimizing campaigns.
- Solid understanding of key marketing metrics (Retention, Hold, NGR etc.).
- Experience in post-campaign analysis and actionable recommendations.
- Knowledge of segmentation and personalization strategies.
- Fluent in English (B1+ written and spoken).
- Detail-oriented, structured, and results-driven with the ability to manage multiple markets simultaneously.
Nice to Have:
- Understanding of CRM deep operations: bonus campaigns, retention mechanics, lifecycle journeys.
- Experience with BI tools (Tableau, Power BI, Looker).
- Experience in A/B testing and knowledge of experimental methodologies.
- Experience in managing campaign budgets.
Benefits
- Enjoy 3 health days to focus on your well-being.
- Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
- Get a $30 net per month sports compensation to stay active and healthy.
- Benefit from top-notch medical insurance for peace of mind.
- Indulge in a variety of snacks available in the office.
- Join us for exciting corporate events that foster team spirit and fun!