Customer conversations flow in both English and Mandarin across my UK-based online business, so smooth bilingual communication is critical. Each weekday I need my inbox cleared, messages labelled by priority, and concise draft replies prepared (or translated) so I can simply hit “send”... (Budget: $15 - $25 USD, Jobs: Canva, Content Creation, Content Writing, Copywriting, Customer Service, Social Media Management, Social Media Marketing, Translation)