SWOT Hospitality is seeking an experienced
Captain
for the renowned Porto Carras resort. The Captain will play a crucial role in ensuring exceptional service delivery in a luxury dining environment, overseeing the dining team and ensuring our guests receive a memorable experience.
Responsibilities
- Supervise and manage the dining service team, ensuring high standards of guest service and hospitality are maintained
- Train, mentor, and motivate staff to ensure optimal performance and adherence to company standards
- Coordinate the set-up and service for all dining events, including weddings, banquets, and private functions
- Maintain an organized environment, overseeing table settings, service timing, and attention to guests' needs
- Address guest inquiries, concerns, and feedback professionally to enhance overall guest satisfaction
- Ensure compliance with health, safety, and hygiene regulations in all dining areas
- Collaborate with the kitchen staff to ensure seamless communication and coordination on service delivery
Requirements
- Proven experience as a Captain or in a supervisory role in fine dining or luxury hospitality settings
- Strong leadership abilities with a passion for providing excellent guest service
- Fluent in English and Greek; additional languages are a plus
- Excellent communication, organizational, and interpersonal skills
- Ability to work well under pressure and handle multiple tasks simultaneously
- Knowledge of various cuisines and wine pairing will be advantageous
- Relevant qualifications in Hospitality Management or a related field are preferred
Benefits
- Dynamic, friendly, and supportive working environment
- Opportunities for career growth and development within the company
- Continuous training and development programs
- Work with top professionals in the hospitality industry
- Wellbeing initiatives and employee recognition programs
Why SWOT...
- We are a leading Hospitality Management Company in Greece and an approved white flag operator of Hyatt, Marriott International, Accor Hotels, Hilton, Nikki Beach Worldwide, and IHG Hotels & Resorts.
- We are laser-focused on hospitality strategic and financial advisory with an impeccable track record.
- We will give you the opportunity to work with the best practitioners from the Greek hospitality market.
- We offer stability and career prospects in a transparent working environment.
- We work with the best professionals in the tourism industry.