At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group.
Role Overview
The Call Centre Sales Manager - Student Enrolments (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student enrolments function. This position focuses on driving revenue growth, guiding team performance, and ensuring enrolment activity aligns with the goals of education providers. The role is based full-time in the Cape Town office and offers the opportunity to lead meaningful work in a fast-moving environment.
Key Responsibilities
- Lead and develop an enrolments team to achieve revenue and performance targets
- Collaborate with senior leadership to shape sales strategies, performance goals, and operational plans
- Coordinate with education providers to align enrolment activity with programme objectives
- Create and refine sales collateral and messaging to support effective team engagement with prospective learners
- Design and deliver training programmes that strengthen sales capability and product knowledge
- Establish and track performance metrics to ensure accountability and continuous improvement
- Foster strong collaboration with internal teams to ensure enrolment processes remain aligned with organisational priorities
- Provide coaching and mentorship to team members across different regions
- Monitor pipeline progression and implement actions to support conversion outcomes
Requirements
- Demonstrated experience in a sales leadership or enrolments management role
- Proven success in driving revenue growth and meeting or exceeding sales targets
- Strong leadership capabilities with experience managing and developing people
- Proficiency in designing and delivering sales training and enablement initiatives
- Experience collaborating with cross-functional teams in a target-driven environment
- Strong analytical skills with the ability to interpret data and make informed decisions
- Excellent communication and relationship-building skills
- Ability to manage priorities in a fast-paced environment
Benefits
- Collaborative, people-centred performance culture
- Opportunities to grow in a fast-paced environment
- Supportive leadership and a culture that encourages development
Our Recruitment Process
The peopleworth Employer Group follows a fair, transparent, and multi-stage recruitment process designed to ensure mutual fit.
- Application Submission: Complete the online form and answer brief application questions.
- Initial Screening: Your application is reviewed for role alignment; successful candidates move to the longlist.
- Video Interview Stage: You’ll be invited to record short responses to 3–4 role-specific questions.
- Live Interviews: Shortlisted candidates join first-round interviews (and, where applicable, second or third rounds depending on the role).
- Final Shortlist and Verification: Reference and background checks are completed.
- Offer and Contracting: Successful candidates receive formal offers and contract documents.
- Pre-boarding and Onboarding: Once accepted, you’ll complete a pre-boarding process before officially joining your employing organisation within the Employer Group.
Throughout every stage, we value clear communication, respectful engagement, and timely feedback.