Overview of the Role
Main duties include:
- Lead and manage a team of offshore bookkeepers, providing day-to-day guidance, training, and support.
- Allocate and balance workloads across the team to ensure targets are met and all client deliverables are completed on time.
- Identify and address performance issues or skill gaps through timely feedback and training.
- Oversee and ensure accurate handling of accounts payable and receivable, bank reconciliations, end-of-month processes, and payroll for all clients.
- Step in to assist with complex transactions or provide coverage when required to ensure continuity of service.
- Perform end-of-month and client file reviews.
- Ensure timely preparation and lodgment of BAS and IAS on a monthly or quarterly basis, as applicable.
- Act as the primary point of contact for clients on bookkeeping-related matters.
- Conduct regular finance calls with clients (often via Microsoft Teams) to discuss AP matters, bank reconciliation queries, and other accounting issues.
- Respond to client queries promptly, within 24 hours.
- Ensure standard operating procedures, client workpapers, and process documentation are kept up to date and complete for each engagement.
Requirements
- Bachelor’s degree in Accounting, Finance, or related field.
- 3-5 years bookkeeping/accounting experience, including team leadership.
- Strong knowledge of Australian GST, BAS, IAS, payroll, and superannuation.
- Advanced proficiency in Xero (certification required).
- Proficiency with Excel spreadsheets.
- Experience with HubDoc/Dext (expense management software).
- Excellent communication and client relationship skills.
- Detail-oriented with strong problem-solving and time management abilities.
- High English proficiency, professionalism, and the ability to work Australian business hours as needed.
Benefits
- 500K per incident HMO coverage + Dental & Optical benefits
- 2-week paid Christmas vacation
- Electricity & Data subsidies
- 25K Educational Assistance
- Training and equipment will be provided
- Fixed Schedule of Mon-Fri from 7 AM to 4 PM
- Additional details will be discussed during the Job Offer stage.