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Attractions Manager

ARVO
Full-time
On-site
Remote

This role leads a unique, immersive museum and living exhibition set within a restored historic home. Visitors are invited to engage thoughtfully with history through storytelling, interpretation, and interactive experiences.

Our client is seeking a confident, guest-focused Attractions Manager with a strong background in museum, heritage, or visitor attraction management. The ideal candidate combines a solid understanding of South African history with creativity, operational excellence, and an interest in using innovative approaches to bring history to life.

Key Responsibilities

  • Oversee the daily operation of the visitor attraction and museum spaces
  • Lead, train, and support the Welcome and Host team
  • Ensure a consistently high-quality, educational, and immersive visitor experience
  • Manage existing interactive exhibits and support the development of new content
  • Plan and deliver workshops, tours, events, and curated visitor experiences
  • Engage visitors through storytelling and guided interpretation
  • Collaborate with marketing to promote the site’s cultural and historical value
  • Drive visitor growth and revenue while maintaining historical integrity

Requirements

  • Bachelor’s degree in general arts (history, museum studies, or heritage-related fields preferred)
  • Proven experience managing a museum, heritage site, or high-quality visitor attraction
  • Strong knowledge of South African history, particularly the Anglo-Boer War
  • Experience leading and motivating a small team
  • Excellent communication, storytelling, and interpersonal skills
  • High attention to detail and strong organisational ability
  • Proficient in Microsoft Office; comfortable learning new systems
  • Creative approach to educational programmes, workshops, and visitor engagement
  • Fluent in English and Afrikaans
  • Valid driver’s licence
  • Flexible and comfortable working weekends and in a dynamic environment

Working hours: 40 hours per week, Tuesday to Sunday (including weekends)
Location: On-site, UK-based heritage attraction

Benefits

  • 30 days’ annual leave
  • Free daily meals while on duty
  • Garden membership for you and your family
  • Staff discounts across shops, restaurants, and accommodation
  • Pension contribution
  • Free on-site parking