Assistant Operations Manager – Route & Field Operations
DoodyCalls | Morris County, NJ
💰 Salary: $50,000 – $58,000 (based on experience)
🕘 Schedule: Full-time, Monday–Friday (early mornings, flexibility required)
📍 Location: Morris County, NJ (office + field)
We are looking for a hands-on Assistant Operations Manager. You will be producing routes, managing technicians, dealing with vehicles, equipment, weather, and real daily problems. If you are looking for an office-only management job, this is not the proper role.
What You Will Be Doing (Real Work)
- Build, adjust, and manage all daily technician routes
- Handle call-outs, weather issues, breakdowns, and schedule changes
- Communicate directly with technicians throughout the day
- Perform ride-alongs, spot checks, and field audits
- Step into the field or onto a route when coverage is needed
- Coordinate basic vehicle scheduling and maintenance
- Monitor equipment condition and report issues
- Respond to customer issues and resolve problems quickly
- Track daily metrics: stops completed, hours, mileage
- Assist with onboarding and hands-on training of new technicians
🚫 You are not responsible for payroll, HR discipline, sales quotas, or franchise compliance.
Who We Are Looking For
You are likely a good fit if you have:
- Worked in field services, routes, trades, logistics, or blue-collar operations
- Supervised or led people who work outdoors
- Experience with vehicles, equipment, or route-based work
- No problem getting dirty, walking properties, or working outside
- A “fix-it-now” mindset instead of a “send-an-email” mindset
Former technicians, field supervisors, dispatchers, or working foremen are strongly encouraged to apply.
Required Experience & Skills
- Prior experience in route-based or field operations
- Comfortable managing schedules, people, and daily changes
- Basic computer skills (routing software, spreadsheets, email)
- Strong communication and customer service skills
- Valid driver’s license and ability to drive company vehicles
🎓 No degree required.
🛠️ Hands-on experience matters more than titles.
No degree required — experience matters more.
Work Environment
- Mix of office work and outdoor field work
- Exposure to weather, pets, and pet waste
- Physical activity required (walking properties, lifting equipment)
- Fast-paced, problem-solving environment
Why This Job Is Different
- Clear expectations
- No corporate bureaucracy
- Local ownership
- Real authority over daily operations
- Stable, growing business
Non-Negotiable Reality Check
This role requires hands-on field involvement, vehicle awareness, and the ability to jump in when things go wrong. If you have never worked in a field-based or blue-collar operation, this role will not be a good fit.