R

Administrative Assistant

Remote Raven
Full-time
On-site
Remote

About the Role

We are seeking a highly organized and resourceful Administrative Assistant to support our team in contract management, payment collections, and process optimization. This role is ideal for someone who is tech-savvy, detail-oriented, and experienced in streamlining workflows through automation tools.

The ideal candidate will play a key role in ensuring contracts are signed on time, cash flow is improved through effective collections, and internal operations run efficiently.

Key Responsibilities

1. Contract Management & Collections

  • Manage and track contracts to ensure timely execution and signature collection.
  • Oversee accounts receivable and follow up on outstanding invoices to maintain healthy cash flow.
  • Make 2–3 collection calls per week (approximately 10 per month), plus email follow-ups as needed.
  • Coordinate contract and payment workflows to ensure accuracy and timeliness.

2. Invoicing & Payment Processing

  • Generate invoices, send payment reminders, and track incoming payments.
  • Support the finance team in reconciling collections and maintaining accurate financial records.
  • Ensure professional and effective communication with clients regarding billing and payments.

3. Automation & Workflow Optimization

  • Research and implement automation tools to improve processes related to:
  • Contract distribution
  • Electronic signature collection
  • Invoicing and payment tracking
  • Continuously analyze workflows to identify bottlenecks and propose solutions to reduce time and costs.

4. CRM & Systems Management

  • Maintain and update client data in PipeDrive CRM and ensure all transactions and interactions are accurately logged.
  • Use DocuSign to manage contract execution.

5. Reporting & Administrative Support

  • Generate regular reports on contract status, collections performance, and process efficiency.
  • Support leadership in strategic decision-making through organized data and actionable insights.
  • Assist in other administrative and operational tasks as required.

Qualifications

  • 2+ years of administrative experience is preferred
  • Strong understanding of contract management and accounts receivable processes.
  • Proficient in PipeDrive CRM, QuickBooks, and DocuSign (or willing to learn quickly).
  • Excellent English communication skills—both written and verbal.
  • Strong organizational skills, with a high level of attention to detail.
  • Tech-savvy and comfortable learning new software tools.
  • Ability to work independently and manage multiple priorities.

Preferred Skills

  • Experience implementing automation tools and improving workflows.
  • Background in administrative roles supporting client-facing teams.
  • Basic understanding of financial reporting and invoicing systems.

This is a 100% Remote Work

Up to $6/hr

Full time