Job Purpose
The Accounts Clerk Receivables is responsible for tracking outstanding invoices for the company and ensuring credit given to customers is monitored and controlled effectively.
Duties and Responsibilities
- Contact debtors via email, letters, and phone for invoice payments.
- Maintain updated information on debtors.
- Record all communications for potential legal proceedings.
- Resolve client queries by coordinating with other departments and accessing necessary documentation.
- Create tickets for terminated customers.
- Inform the Finance Manager of accounts needing collection or legal action.
- Report outstanding issues and potential debtor problems to management.
- Liaise with liquidators for bad debt write-offs.
- Perform other assigned job-related duties.
Competencies
- Understanding of the full Accounts Receivable process
- Strong written and verbal communication skills
- Relationship-building skills with stakeholders, including Management
- Excellent organizational and time management abilities
- Ability to prioritize and multitask
- High accuracy and attention to detail
- Tenacity in handling difficult conversations
- Willingness to escalate debt issues
Requirements
Qualifications and Experience required
- At least five (5) CXC passes
- At least one (1) year experience in a Accounts Clerk Receivables role
- Proficient in basic computer operations, with demonstrated familiarity in using Google Sheets or Microsoft Excel
- Certification in Credit Management will be an asset
- Certificate in Negotiations will be an asset