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Account Manager

MSPS
Full-time
On-site
Remote

MSPS Athens, a frontrunner in the Integrated Marketing and Sales services sector, is on the lookout for a dynamic and motivated Account Manager to join our exceptional Retail Excellence team.

Our Retail Excellence department specializes in providing high-quality merchandising and sales solutions tailored to meet our clients' needs. We focus on optimizing in-store merchandising to improve the customer experience, while driving sales growth through strategic trade marketing initiatives, detailed auditing, mystery shopping, and data-driven insights. Our suite of services is designed to enhance retail performance and help clients achieve their business objectives.

Your main responsibilities as an Account Manager will be:

  • Overseeing end-to-end project execution, ensuring successful implementation and delivery.
  • Coordinating and supervising key project processes, including sales team training, scheduling, management, reporting, and evaluation.
  • Acting as the main point of contact between key clients and internal teams.
  • Collaborating with account management, sales teams, HR, logistics, and data analytics to ensure client needs are met.
  • Monitoring project progress, staff performance, KPIs, timelines, and assisting with budgeting.
  • Building and maintaining strong client relationships to foster long-term partnerships.
  • Preparing monthly overviews of client activities, revenue forecasts, and future plans.
  • Developing and delivering client presentations and proposals.

Requirements

  • Minimum of 2 years of experience in a Trade Marketing department or a similar position in a sales services company.
  • A bachelor’s degree in Marketing, Business, or a related field.
  • Fluency in both English and Greek (written and verbal).
  • Excellent MS Office skills.
  • Strong customer service and interpersonal abilities for managing diverse client needs.
  • Exceptional communication skills.
  • Strong time and project management capabilities.
  • A proactive attitude with multitasking abilities and resilience under pressure.
  • Strong organizational skills and keen attention to detail.
  • Leadership qualities to guide teams and deliver outstanding results.

Benefits

The company offers a competitive compensation & benefits package, great opportunities for professional development, with an exciting, fresh and collaborative work environment.