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Account Director

MSPS
Full-time
On-site
Remote

MSPS Athens, a frontrunner in the Integrated Marketing and Sales services sector, is on the lookout for a dynamic and motivated Account Director to join our exceptional Retail Excellence team.

Our Retail Excellence department specializes in providing high-quality merchandising and sales solutions tailored to meet our clients' needs. We focus on optimizing in-store merchandising to improve the customer experience, while driving sales growth through strategic trade marketing initiatives, detailed auditing, mystery shopping, and data-driven insights. Our suite of services is designed to enhance retail performance and help clients achieve their business objectives.

Your main responsibilities as an Account Director will be:

  • Leading the execution of the project end-to-end ensuring its implementation and delivery
  • Coordinate and supervise of all key processes of the project - sales teams’ training, work schedule, management, reporting, evaluation
  • Acting as the main point of contact between key clients and internal teams
  • Communicating and collaborating closely with account management team, sales’ teams, HR, Logistics and data analytics to ensure that clients’ needs are met
  • Supervising staff, project progress, timelines, KPIs, expenses & assistance in budgeting
  • Building and strengthening client relationships to achieve long-term partnerships
  • Preparing monthly overview of client activities, revenue forecast and future plan
  • Preparing and delivering client presentations and proposals

Requirements

  • Bachelor’s degree in Marketing or Business field
  • A minimum of 1-2 years’ working experience in a similar position
  • Experience in handling retail accounts
  • Fluency both in English and in Greek (written and verbal)
  • Excellent knowledge of MS Office
  • Strong customer service and interpersonal skills for dealing with different types of clients
  • High communication skills
  • Time and project management skills
  • Desire to learn, multitasking, ability to perform under pressure
  • Strong organizational skills and attention to detail
  • Leadership skills to delegate tasks and provide guidance to help employees deliver exceptional work to clients

Benefits

The company offers a competitive compensation & benefits package, great opportunities for professional development, with an exciting, fresh and collaborative work environment.