Position: TikTok Shop Specialist
Location: Remote (Global)
Employment Type: Full-Time
Type of contract: Independent contractor
🌎 Work from any corner of the world and be a part of the #remoteworkrevolution!‼️
Role Overview:
We are seeking a strategic and results-driven TikTok Shop E-commerce Specialist to join our team. The ideal candidate will have extensive experience in managing e-commerce operations on TikTok, with a strong background in the DTC beauty industry. This role requires a proactive individual who can drive sales growth, optimize the customer shopping experience, and enhance our brand presence on TikTok.
Key Responsibilities:
- Manage and optimize the brand's TikTok Shop storefront to ensure a seamless and engaging shopping experience for customers.
- Develop and implement e-commerce strategies to drive traffic, increase conversions, and maximize sales on TikTok.
- Collaborate with the marketing, product, and creative teams to create compelling and on-brand product listings, promotions, and campaigns.
- Monitor and analyze key performance metrics, including sales, traffic, conversion rates, and customer feedback, to inform data-driven decisions and strategies.
- Stay up-to-date with TikTok’s ecommerce features, tools, and best practices to continuously improve and innovate our TikTok Shop operations.
- Coordinate with the inventory and logistics teams to ensure accurate product availability and timely order fulfillment.
- Develop and execute promotional strategies, including discounts, flash sales, and influencer collaborations, to drive engagement and sales.
- Manage the TikTok Shop budget, optimizing spend to achieve ROI and sales targets.
- Monitor competitor activity and industry trends to identify opportunities for growth and differentiation.
- Manage the TikTok Shop affiliate program in partnership with the influencer team, including owning discovery, approval, invitations, tracking, and communication with affiliates.
Requirements
- Minimum of 3-5 years of experience in ecommerce management, specifically on TikTok, within the DTC beauty industry.
- Experience working in an ecommerce manager capacity for a Shopify brand.
- (Preferred) Experience working in a similar role within TikTok Shop for another brand.
- Strong analytical skills and the ability to interpret data to make informed decisions.
- Excellent project management skills, with the ability to handle multiple projects and deadlines simultaneously.
- Creative mindset with the ability to develop engaging and effective ecommerce strategies and campaigns.
- Strong understanding of TikTok’s platform, algorithms, and user behavior.
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively in a fast-paced, remote environment.
- Passion for the beauty industry and a deep understanding of beauty trends and consumer behavior.