Remote Online Chat Support Assistant – No Experience Required | $25–$35/hr

Job Title: Live Chat Customer Support (Entry-Level, Social Media Integration)
Compensation: $25–$35/hour
Location: Fully Remote – Work from Anywhere
Schedule: Daytime Hours (5–40 hours/week, Flexible)
Experience Required: None
Education Required: No degree required

Position Overview

A popular direct-to-consumer eco-lifestyle brand is seeking new talent for Remote Entry Level Social Media Jobs that focus on live chat support—not content creation or social posting. If you're looking for a structured remote position that pays well and works around your daytime availability, this is your entry point into the online workforce.

You’ll respond to real customer messages received through social media DMs and the company’s website chat system. Using pre-written responses and a supportive onboarding process, you’ll handle product questions, order tracking, and more—all without picking up the phone.

What You’ll Be Doing

You’ll work as part of the customer success team, offering written, real-time support to shoppers and followers who interact with the brand during the day.

Key Responsibilities:
– Respond to customer chats received via website, Instagram DMs, and Facebook Messenger
– Assist with product questions, returns, tracking inquiries, and promo code use
– Maintain tone and accuracy using provided response templates
– Escalate account issues or unusual requests to a supervisor
– Log chats and submit shift recaps at the end of each session
– Stay focused and friendly while representing the brand’s values

Why It’s a Perfect First Remote Job

– You’re looking for entry level social media jobs that offer daytime shifts
– You enjoy messaging and helping others, but prefer structured work
– You want flexibility, but not the inconsistency of gig apps
– You’re excited to gain experience in remote customer support
– You want weekly pay, clear expectations, and zero cold calling

Minimum Requirements

– A laptop, desktop, or tablet with internet browser access
– Reliable internet (minimum 10 Mbps download speed)
– Typing speed of at least 40 WPM
– Basic English grammar and writing ability
– Availability during daytime hours (weekdays or weekends)
– Willingness to follow scripts, SOPs, and brand tone guidelines

Pay & Benefits

– $25–$35/hr based on response time and shift preference
– Weekly or biweekly payments via PayPal, Wise, or direct deposit
– Paid training and onboarding included
– Fully remote, chat-only work—no phones, no video meetings
– Flexibility to choose your preferred daytime blocks
– Opportunity to grow into lead or QA roles after 60 days

A Sample Day in the Role

You log in at 9 AM and begin assisting customers asking about a seasonal promotion on Instagram. You apply a code, guide them through checkout, and share links to product bundles. Another user messages via the website to check shipping status—you pull up the info and provide a friendly update. After 4 hours, you submit your log and end the shift. No meetings. No phone calls. Just focused, written communication.

Real Agent Feedback

"I had zero remote experience and no degree, but the training made everything easy. I now work weekdays while my kids are at school." – Shelby T., Canada
"I never wanted to do phone jobs, and this gave me everything I needed to get started online without pressure." – Emeka B., Nigeria

FAQs

Q: Can I apply if I don’t have a resume or past experience?
A: Yes. This job is beginner-friendly and comes with paid training.

Q: Will I need to create or manage social media posts?
A: No. This is strictly support via chat—no content creation required.

Q: Are phone calls or Zoom meetings part of the job?
A: Never. This is a 100% written role.

Q: Is the job open to international applicants?
A: Yes. Global candidates are encouraged to apply.

Apply Now

If you're ready to land a real, structured remote entry level social media job with daytime flexibility and great pay, click the Apply Now button to start your application. New roles open weekly—claim your spot before the schedule fills.