Online Position Social Media – Digital Chat Customer Support | $25–$35/hr | Work from Anywhere, No Phone Calls or College Degree Required
Remote Jobs PlusJob Title: Remote Live Chat Customer Support (Social Media Integration)
Compensation: $25–$35/hour
Location: Remote – Global Applicants Welcome
Schedule: Flexible (5–40 hours/week)
Experience Required: None
Education Required: No degree required
Position Overview
A direct-to-consumer lifestyle products brand with a rapidly expanding social media presence is seeking team members for Remote Job Social Media positions in live chat customer support. This role is designed for people who want to earn a consistent hourly income by assisting customers through digital chat platforms—without ever needing to hop on a call or attend a meeting.
You'll interact with customers who message the brand via Instagram, Facebook, or website chat tools, answering questions, solving problems, and offering product guidance using pre-written templates and brand scripts.
What You’ll Be Doing
Your work will be fully chat-based, offering real-time help to customers reaching out through social media and the website’s built-in messaging system.
Key Responsibilities:
– Handle inbound messages through Instagram DMs, Facebook Messenger, and live site chat
– Help users apply discounts, find products, manage subscriptions, and check order statuses
– Use a mix of saved responses and light personalization to maintain a friendly, helpful tone
– Log all chat activity and submit shift recaps as part of quality control
– Escalate technical issues or special requests to the appropriate team members
– Ensure each interaction reflects the brand’s social voice and professionalism
Why This Role Is Great for Remote Social Media Job Seekers
– You’re looking for a real remote job related to social media with no calls or content creation
– You want to earn $25–$35/hr doing structured, written communication work
– You enjoy customer support, but only when it’s quiet, focused, and voice-free
– You want flexible scheduling and reliable weekly pay
– You’re comfortable using digital platforms and communicating via chat
Minimum Requirements
– A laptop, desktop, or tablet device
– Reliable internet connection (10 Mbps minimum recommended)
– Typing speed of 40+ WPM
– Strong written English and attention to detail
– Availability for 5–40 hours per week
– Willingness to complete paid training and follow internal SOPs
Pay & Benefits
– $25–$35/hour depending on performance and responsiveness
– Paid weekly or biweekly via PayPal, Wise, or direct deposit
– Fully remote onboarding and training included
– No voice or video communication—entirely chat-based
– Schedule flexibility (nights, weekends, or split shifts available)
– Promotion and bonus opportunities after 60 days
A Day in the Role
You begin your shift responding to social media messages—someone wants to know if their coupon code still works, so you reply with a templated response and a product link. Another customer asks for shipping info—you grab their tracking details and share it. After 3–4 hours of focused work, you log your shift and wrap for the day.
What Others Are Saying
"I never thought I’d find a remote job that tied into social media without needing to be on camera. This has been the perfect fit." – Kelsey J., Florida
"Working from Europe, I’ve been able to take overnight U.S. shifts that pay well and let me stay off the phone entirely." – Anton B., Sweden
FAQs
Q: Do I need to manage or post on social media accounts?
A: No. You only respond to customer messages—not manage the brand page or content.
Q: Are phone calls part of the job?
A: Never. All support is provided via chat—no voice, video, or live meetings required.
Q: Do I need prior experience?
A: No experience is required. Paid training is provided.
Q: Can I apply if I’m not in the U.S.?
A: Yes. This opportunity is open worldwide.
Apply Now
If you’re ready to earn great pay in a real remote job focused on social media chat support, click the Apply Now button to begin your application. Roles are filling quickly and training starts every week—don’t miss your chance to join a fast-moving digital brand and start earning from anywhere.