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Entry-Level Remote Work Positions | $25–$35/Hour Online Chat Support – No Prior Experience? No Problem.

Remote Jobs Plus
Full-time
Remote
United States, Canada, and Australia
Remote

Start Your Remote Career from Scratch – Get Paid to Work from Home Without a Background in Tech or Customer Service

Looking for entry-level work from home jobs that actually mean it? Tired of seeing listings that claim to be “beginner-friendly” but still want three years of experience and a communications degree? You’re not alone. That’s why we created this opportunity for real beginners who want to get started in remote work, get trained on the job, and earn $25–$35/hour doing focused, professional chat-based support.

What This Role Really Is

You’ll be working as a Remote Chat Support Agent, responding to customers through live chat. You’ll never get on the phone. You’ll never be expected to handle dozens of tools or sell products. Instead, you’ll use a simple support dashboard, follow easy workflows, and help customers with things like:

  • Password resets

  • Subscription updates

  • Account verification

  • Order status tracking

  • Basic troubleshooting

You’ll receive step-by-step training, ongoing team support, and regular feedback to make sure you’re confident in every shift.

Your Core Responsibilities

  • Log into your shift dashboard and respond to incoming chats

  • Use prewritten responses and help docs to guide customers

  • Keep notes on each chat for handoffs or follow-ups

  • Escalate anything that’s beyond your scope

  • Handle multiple conversations at once while keeping calm and clear

Who Should Apply

This is a great role for:

  • Job seekers with no remote work background

  • College students, parents, or caregivers who need flexible hours

  • Workers transitioning out of in-person or hourly jobs

  • People with strong writing skills and a desire to learn

  • Anyone who’s never had a shot at a remote role—and is ready now

What You Don't Need

  • Previous customer support experience

  • A college degree or certificate

  • Any phone interaction (this is chat-only)

  • A perfect résumé—this is truly entry-level

  • To work full-time—we welcome part-time applicants too

What You Do Need

  • A computer (Mac or PC)

  • A stable internet connection (10 Mbps or faster)

  • Typing speed of 40 WPM

  • Solid written English and grammar

  • 15–40 hours of availability each week

  • The ability to focus independently without constant supervision

Compensation & Benefits

  • $25/hour base pay

  • Up to $35/hour for high performers and overnight/weekend shifts

  • Paid training with full support

  • Biweekly direct deposit

  • Schedule your own hours—day, night, or weekend blocks

  • Optional health, dental, and vision coverage for full-time team members

  • Promotions available after 60 days based on performance

A Typical Day

You clock in from your living room, open your dashboard, and start your first chat. A user wants to pause their subscription—you send the right link and confirm the update. Next, someone needs a password reset—you follow the standard process and solve it in under two minutes. You handle 2–3 chats at once with ease, take your scheduled break, and log out after a smooth, quiet shift. All from home. All without touching a phone.

What You’ll Learn on the Job

  • How to deliver professional digital communication

  • How to manage time and multitask in a remote environment

  • How to use customer support tools like Zendesk and Intercom

  • How to follow workflows and identify when to escalate issues

  • How to be independent, organized, and focused while working remotely

What Other Agents Say

“I had zero experience, but they hired me fast and trained me even faster. I’ve been promoted twice and now coach other new hires.” – Mia L., Washington
“This was the first job that actually gave me a shot with no background. I went from retail to remote and never looked back.” – Justin M., Illinois

FAQs

Q: Is this really entry-level?
Yes. We built this role for people with no prior experience. If you can type clearly and stay focused, you can do this.

Q: Do I have to be on the phone?
Never. This is a written-only chat support job.

Q: What if I’ve never worked online before?
Perfect. We’ll walk you through everything during paid onboarding.

Q: Can I work around my other responsibilities?
Absolutely. We offer flexible scheduling and allow you to pick your shifts weekly.

Apply Now

You don’t need a background in tech, customer service, or corporate lingo. You just need a willingness to show up, learn, and help people. Click the Apply Now button to start your application and begin your journey toward earning $25–$35/hour from the comfort of home—with a remote job that was actually made for beginners like you.

Apply now
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