Employment Social Media – Online Digital Chat Customer Support | $25–$35/hr | Work from Anywhere, No Phone Calls
Remote Jobs PlusJob Title: Live Chat Customer Support – Social Media Interaction Specialist
Compensation: $25–$35/hour
Location: Remote – Available Worldwide
Schedule: Flexible (5–40 hours/week)
Experience Required: None
Education Required: No degree required
Position Overview
A global health and wellness company driven by influencer partnerships is hiring for Employment Social Media roles that blend customer service with real-time digital interaction. If you’re looking for an online job that taps into the fast-paced world of social media and gives you a chance to work from home with no phone calls or previous experience, this is your shot.
As a Live Chat Support Representative, you’ll be interacting with users across Instagram, Facebook, and the company’s website to help them with purchases, promotions, and questions—all via written communication.
What You’ll Be Doing
You’ll use a centralized chat dashboard to communicate with social media users who message the brand directly, helping them complete actions, get info, and enjoy a seamless support experience.
Key Responsibilities:
– Handle inbound chat inquiries from website visitors and social media followers
– Use pre-written scripts to share promo links, product suggestions, and FAQs
– Guide users through account creation, login help, and checkout steps
– Record chat interactions and submit end-of-shift summaries
– Uphold the brand’s fun, upbeat social voice while maintaining professionalism
– Escalate technical issues to internal staff when required
Why This Role Aligns with Social Media Job Seekers
– You’re searching for employment in social media that doesn’t involve content creation or sales
– You enjoy using platforms like Instagram and Facebook
– You’re comfortable chatting in real time and helping people through text
– You want structure and hourly pay—not gig work or influencer deals
– You prefer written-only roles with flexibility and no voice/video meetings
Minimum Requirements
– Laptop, desktop, or tablet device
– Reliable high-speed internet (10 Mbps minimum)
– Typing speed of 40+ WPM
– Solid English grammar and communication style
– Availability of 5–40 hours/week with at least one consistent shift block
– Familiarity with basic social media navigation and chat tools
Pay & Benefits
– $25–$35/hour based on responsiveness and performance
– Weekly or biweekly pay via PayPal, Wise, or direct deposit
– Paid onboarding and structured chat training
– Choose your hours: mornings, nights, or weekends
– 100% live chat—no phone, no Zoom, no voice
– Advancement path available for standout performers
A Shift in Action
You begin your shift responding to an Instagram follower who wants to know if a promo is still valid. You guide them through checkout using a script and apply the discount. Another customer from the website asks for help updating their billing info—you walk them through the process with easy steps. No phone calls, just fast-paced, helpful messaging.
What Social-Focused Reps Say
"This job lets me blend customer service with real social interaction. And I do it all from my laptop—no calls, no stress." – Tyra F., Jamaica
"It feels like I’m supporting a brand I actually follow, and I don’t have to post or film myself. Just chat and help." – Micah Z., Nevada
FAQs
Q: Do I need to create content or manage social media accounts?
A: No. This is a support role—100% written communication with users who message the brand.
Q: Will I be required to take phone calls or Zoom meetings?
A: Never. The position is 100% chat-based.
Q: Is previous social media experience necessary?
A: No. Basic familiarity with social platforms is enough.
Q: Can I work from outside the U.S.?
A: Yes. This role is open globally to qualified applicants.
Apply Now
Looking for a real, hourly role focused on employment in social media without needing to post, promote, or be on camera? Click the Apply Now button to join a customer-first support team earning $25–$35/hr by helping people through live chat. Get started today—remote onboarding begins this week.