Customer Care Representative

G Quyn, Inc.
DBA: CalPro Inspection Group
Customer Care Team Member
Location:Loomis, CA

About the Company 

G Quyn, Inc. 
DBA: CalPro Inspection Group 

CalPro Inspection Group is a fast-growing home services company providing property 
inspections, repair services, and general pest control. We are committed to exceptional 
customer service, team growth, and building long-term relationships with our customers. Our 
mission is to become California’s leading home services provider while keeping homes safe, 
compliant, and well maintained. 

Service Area: Greater Sacramento and the Bay Area 

Position Overview 

We are seeking a Customer Care & Sales Representative who excels at customer 
communication and has a strong sales mindset. This role is ideal for someone who is confident 
on the phone, skilled at explaining services, and motivated to convert inquiries into booked 
appointments and long-term customers. 

Key Responsibilities 

● Answer inbound calls and respond to customer inquiries with professionalism and 
confidence 
● Schedule inspections and pest control services efficiently 
● Educate customers on our services and clearly explain value and benefits 
● Upsell and cross-sell applicable services when appropriate 
● Assist customers and field technicians with scheduling, service questions, and order 
concerns 
● Handle basic billing, payment, and report-related questions 
● Maintain accurate customer and job records 
● Support team goals related to booking rates, conversions, and customer satisfaction 

Qualifications 

● Strong sales ability with a customer-first approach 
● Excellent verbal and written communication skills 
● Comfortable handling objections and closing appointments 
● Self-motivated, results-driven, and goal oriented 
● Ability to thrive in a fast-paced environment 
● Strong attention to detail and organization 
● Professional phone presence and positive attitude 
● Previous experience in customer service, call center, or sales preferred 

Why Join CalPro? 

● Stable, full-time position with growth opportunities 
● Supportive team culture with ongoing training 
● Opportunity to build sales skills in a growing home services company 
● Be part of a company with a clear mission and strong leadership 

Benefits

• Medical, and Dental
• Simple IRA program with Company match
• Paid time off
• Opportunities for advancement